IFIN

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HCL Technologies Ltd

Industry : Computers - Software - Large

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ISIN Demat

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532281

INE860A01027

114.8805468

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HCLTECH

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HCL Technologies Ltd

HCL Technologies partners with Cisco to launch AI-powered Fluid Contact Center solution

Feb 13,2026

HCL Technologies (HCL Tech) announced the launch of an enhanced version of its Fluid Contact Center solution in collaboration with Cisco.

The solution features AI and cloud-enabled capabilities to help enterprises transform customer engagement. It combines Cisco's AI-powered and cloud-based Webex Contact Center platform with HCLTech's expertise in Contact Center as a Service (CCaaS) transformation to enable enterprises to adopt AI and GenAI-driven features that enhance service responsiveness and operational efficiency.

The solution includes multilingual virtual agents, conversational IVR, agent-assist tools, analytics, proactive monitoring and industry-specific use cases. Built for flexibility and easy integration, Fluid Contact Center supports guided migration to CCaaS, simplifies technology adoption and provides end-to-end experience assurance to help enterprises significantly improve service delivery and enhance customer satisfaction.

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	IFIN-Annexure J - 1st Holder
	IFIN Mobile and Email Declaration
	Form 30 Transmission Form Without Track Change

	Beneficiary Demat account NSDL

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	CDSL CHANGE OF SIGNATURE

	NSDL CHANGE OF SIGNATURE


	IFIN- NEW KYC FORM

	IFIN -NSE F&O Activation form

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	IFIN-Annexure Q - Closure form Trading & DP

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	Instigo Account opening procedure- Flow chart

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Sr No	Start Date	Department	Tender Details	Status
1	13-02-2026	Admin	RFP for Housekeeping and Security Guard	Open
2	31-01-2026	IT & IT Back Office	RFP - for Appointment of IAAP Certified Accessibility professionals as Auditors NEW	Open
			Schedule of Pre-Bid Meeting - RFP No. IFIN/IAAP/2025-26/002
	16-02-2026		Technical Bid Opening – RFP No.: IFIN/IAAP/2025-26/002
3	28-01-2026	IT	RFP for Procurement of Sophos Firewall NEW
			A. General Information
			B. Technical BID
			C. Financial BID
4	01-01-2026	IA	RFP for Appointment of Internal Auditors for Period April 2026 – March 2027	Open
5	01-01-2026	IA	RFP for Appointment of Concurrent Internal Auditors for Period April 2026 – March 2027	Open
6	27-11-2025	IT & IT Back office	RFP - for Appointment of IAAP Certified Accessibility professionals as Auditors	Cancelled
	27-01-2026	IT & IT Back office	RFP - for Appointment of IAAP Certified Accessibility professionals as Auditors	Cancelled
			A. Schedule of Pre-Bid Meeting - RFP No. IFIN/IAAP/2025-26/001
			B. Technical BID Meeting Link
7	30-10-2025		RFP for Vehicle Hiring
			A. General Information
			B. Technical BID Meeting Link
			C. Financial BID Meeting Link
8	02-09-2025	IT	RFP for Procurement of Server	Closed
			A. General Information
			B. Technical Bid
			C. Financial Bid
			D. Technical BID Meeting Link
			E. Financial BID Meeting Link
9	21-08-2025	IT	RFP for Procurement of Server	Closed
			A. General Information
			B. Technical Bid
			C. Financial Bid
			D. Technical BID Meeting Link
			E. Financial Bid Meeting Link
10	14-07-2025		RFP document for the Cloud Voice Logger	Closed
			A. General Information
			B. Technical Bid
			C. Financial Bid
			D. Technical BID Meeting Link
			E. Financial Bid Meeting Link
11	01-04-2025	IA	REQUEST FOR PROPOSAL FOR APPOINTMENT OF CONCURRENT INTERNAL AUDITORS FOR PERIOD APRIL 2025 – MARCH 2026
12	01-04-2025	IA	REQUEST FOR PROPOSAL FOR APPOINTMENT OF INTERNAL AUDITORS FOR PERIOD APRIL 2025 – MARCH 2026 - IFCI
13	24-04-2025	IT	RFP for Services of IT Infrastructure Shifting & Configuration	Closed
			A. General Information
			B. Technical Bid
			C. Financial Bid
			D. Pre Bid Meeting Link
			E. Technical BID Meeting Link
			F. Financial Bid Opening
14	18-02-2025	IT	RFP for Procurement of HP Hard Disk	Closed
			A. General Information
			B. Technical Bid
			C. Financial Bid
15	18-02-2025	IT	RFP for Procurement of HP Server	Closed
			A. General Information
			B. Technical Bid
			C. Financial Bid
16	07-12-2024	Administration	RFP for office premises on lease at Chennai	Closed
			A. News Paper Article
			B. General Information
			C. Technical Bid
			D. Financial Bid
			E. Pre Bid Meeting Link
			F. Technical BID Meeting Link
			G. Financial BID Meeting Link
17	10-06-2024	IA	RFP for appointment of internal auditors for period April 2024 – March 2025	Active upto 21/06/2024 end of the day
			A. Request For Proposal
			B. Extension of RFP
18	10-06-2024	IA	RFP for appointment of internal auditors and Concurrent Audit for period April 2024 – March 2025	Active upto 21/06/2024 end of the day
19	22-11-2023	Compliance	Procurement of AML/PML software Solution - VC Meeting Link for opening of Tender Box on 22/11/2023 at 4.30 pm	Closed
20	16-10-2023	Compliance	RFP for Procurement of AML/PML software solution
	06-11-2023	Compliance	A. Addendum - Extension Period for procurement of AML/PML sofware solution
21	28-10-2024	IT	RFP for Procurement of Firewall	Closed
			A. General Information
			B. Technical Bid
			C. Financial Bid
22	12-07-2023	ADMIN	RFP for Premises on Lease for Ahmedabad Branch
			A. Newspaper Aricle
			B. General Information
			C. Technical Bid
			D. Financial Bid
23	07-07-2023	CS	RFP for Secretarial Audit
24	26-06-2023	IT	RFP for AMC of Online UPS system installed at IFINs Branch office	Closed
			A. General Information
			B. Technical Bid
			C. Financial Bid
25	16-06-2023	IT	E-tender for engagement of annual system audit and cyber security audit agency	Closed
			A. General Information
			B. Technical Bid
			C. Financial Bid
26	15-06-2023	IT	RFP for AMC of 30KVA Online UPS system	Closed
			A. General Information
			B. Technical Bid
			C. Financial Bid
27	30-05-2023	ADMIN	RFP for Premises on Lease for Ahmedabad Branch	Cancelled
			A. Newspaper Aricle
			B. General Information
			C. Technical Bid
			D. Financial Bid
			E. Extension of RFP
			F. Closure of RFP
28	24-05-2023	ADMIN	RFP for Premises on Lease for Salem Branch	Closed
			A. Newspaper Aricle
			B. General Information
			C. Technical Bid
			D. Financial Bid
29	24-04-2023	IA	Extension Of RFP iCOM IA for FY 2023-2024	Closed
30	25-04-2023	CS	Extension Of RFP for Seeking Quotations for Secretarial Audit Of IFIN Group for FY 2022-2023	Cancelled
			A. Status_of_RFP_for_secretarila_audit
31	02-05-2023	IA	RFP For Appointment Of Internal Auditor for July 2023 - March 2024	Closed
32	02-05-2023	IA	RFP For Appointment Of Internal Auditor for July 2023 - March 2024 for operations, accounts and control related activities.	Closed
33	24-04-2023	CS	RFP PCS Empannelment for ROC filing 2022-23	Closed
34	24-04-2023	IA	RFP For Appointment Of Internal Auditor iCOM 23-24	Closed
35	14-03-2023	IA	RFP for appointment of internal auditor in the iCOM	Closed
36	25-04-2023	CS	RFP For Secretarial Audit 22-23	Closed